Published: March 13, 2020

Dear Client,

Just like you, we are closely monitoring new developments regarding COVID-19 (coronavirus).

Euro Pacific Bank is fully functional and taking all necessary precautions to continue our business operations.

This includes redundancy of operations across our international offices, alternate work sites, and additional secure devices for key personnel, all in accordance with our local government’s recommendations.

Your well-being and the safety of our colleagues are our first priority.

We’ve also taken numerous precautions to keep our offices and our customers safe, including expanded work-from-home capability and division of labor.

Experiencing delays?

As a result of these changes, processing and response speeds may temporarily be slower than normal. We are confident that we will return to full efficiency soon.

As an online, international bank that values safety and adaptability, we look forward to continuing working with you through the current situation and beyond.

As always, if you have any questions, please don’t hesitate to create a case or call our Client Services team at +1-888-527-4041.

Thanks for your attention and being a valued customer.

Sincerely,

Euro Pacific Bank Management Team